Top 5 Tips for Homeowners
- 1. VERIFY INSURANCE
- 2. GET IT IN WRITING
- 3. CHECK REFERENCES
- 4. HOW LONG HAS THE COMPANY BEEN IN BUSINESS?
- 5. DON'T SIGN ANYTHING - UNTIL YOU FULLY UNDERSTAND AND AGREE.
Workers Compensation Insurance protects you if a worker is injured on your property. Liability Insurance protects you if any of your property is damaged. It's common to ask a contractor for their insurance agent to provide a certificate of insurance or to be an additional insured on a large project. (If their insurance is not up-to-date YOU could be liable.)
All warranties and estimates must be in detail. It will help protect you as a consumer and avoid misunderstandings.
Does the company stand behind warranties? Did the contractor listen to you when there was a problem? Do they actually show up on time? Would previous customers use them again? If they cannot provide references, there's a reason why!
Warranties are only as good as the company providing them. If they go out of business, in many cases so does your warranty.
Be sure to ask questions and clarify everything in writing. Taking time to ensure that you and the contractor have clear expectations will ensure a smooth and problem free project.
"We were very pleased with the work that Joe Robertson did with the build and installation of the disability ramp at our home. " - Lucille M.
"Keith, your company did a good job and you handled it professionally. Your communication was good and I will probably use you again." - Henry E.
"I was fortunate enough to be referred to us by parishioners. A good reputation means everything. John M. and friend were so precise. No one could tell, at the end of the day that they were even in the house! You've got yourself two talented men on your crew!" - Joseph K.
"Kenneth Cardenas did an outstanding job on my sliding glass door project. He is a pro." - Larry F
"I want to commend HandyPro for the superb bathroom remodeling job he did for me in Ocean Pines, MD. As my main home is in VA, we had to give the technician a key to the OP property. He did a great job and we also felt very secure that he would look after our home. We're inviting him back to remodel our other bathroom!" - John W.
"I wanted to let you know that I was impressed by the service I received from Handy Pro. Especially the technician-Dave. He was on time, explained what he had to do and the prices, and delivered what he promised. Dave went above and beyond with the electrical work I requested. He took care of an item he didnt even have to do. One item Dave did was fix our bathroom fan; he had to go into our attic to fix it, where he found out our vent had not been reconnected by the company that put a new roof on our home. Dave called me to let me know what the issue was and that he was going to fix it. I would use Dave and HandyPro again in a heartbeat." - - Mark P.
"Keith Osterman provided excellent customer service as well as superior craftsmanship. He took the time to explain the entire process to my parents, from the selection of materials, to cost, to timelines for completion. Keith and Joe Robertson did an outstanding job in the installation of my parents' new bathroom. The family feels more comfortable knowing that my parents have a much safer bathroom that is both functional and beautiful." - Christina F.
"One of your technician recently completed a project at our home. He built a closet and painted the room, so that we now have a bedroom on our 1st floor. He did an excellent job on this project. He does everything he can to provide quality work and to make sure his customers are satisfied. We are very happy with the completed work. Also he is a true gentleman and very pleasant, we enjoyed having him here and feel like we made a new friend!" - Joann L.